How should I return an ILL?

The Center requests that borrowed material be returned by UPS to enable tracking. Borrowed material may also be returned by U.S. Postal Service library rate. Much of the center’s material is in fragile condition. We ask that material be packed properly to avoid any possible damage.

How do I submit a recall?

If a member institution requests material already on loan to another user for at least fourteen days, the Center will recall the material. The member institution may submit a recall by contacting Access Services via OCLC (ILLiad), Fax (773-955-9732), phone (1-800-621-6044 ext.321), email, or U.S. mail service.

What shipping method is used?

CRL ships via United Parcel Service (UPS) 2-Day Delivery to requesters in the United States and Canada. Routine shipping costs to the borrower are paid for by CRL. In cases where the shipping cost is not routine, the borrowing library will be informed of any possible additional charges. Any additional charges must be prepaid.

What is the loan period?

The generous loan period for CRL member institutions is six months with unlimited renewals. However, all material may be recalled after two weeks use if requested by another member institution or project participant. The non-member loan period is four weeks, no renewals, with the material being subject to recall after two weeks use if requested by a member institution or project participant.

How much am I able to borrow?

The Center will lend any quantity of material in any format to member institutions. For non-member institutions, CRL will lend a maximum of 12 microfilm reels or 24 fiches of one title per request; the amount of print material sent depends on shipping costs. Each non-member library is limited to 25 filled requests per year (loans and copies).